At Noroc, we value your trust and take the protection of your personal data seriously. This Privacy Policy explains what information we collect, how we use it, and what your rights are when interacting with our website.

By using this site, creating an account, or making a purchase, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you browse our site, register, subscribe to our newsletter, or make a purchase, we may collect information such as:

Your first and last name, email, phone number, billing and shipping address, additional information to process your purchase, purchase history and interactions with our site, technical device and browsing information, such as cookies, IP, browser, and pages visited.

2. How We Use Your Information

We use your information to process and ship your purchases, communicate with you about your order, respond to inquiries or after-sales requests, and manage exchanges, returns, or warranties. We also use it to improve our site, our products, and the shopping experience, conduct internal analysis and usage statistics, and send you commercial information, news, or launches when you have agreed to receive such communications.

3. Information Protection and Security

We take reasonable security measures to protect your personal information against loss, misuse, unauthorized access, alteration, or disclosure.

Our site may use security protocols such as SSL encryption and other technical and administrative measures aimed at protecting the information provided by users. 

4. Payment Methods

Noroc does not store your full bank card details. Payments are processed by specialized platforms or providers that have their own security measures and privacy policies. 

5. Sharing Information with Third Parties

We do not sell or transfer your personal data to third parties outside of Noroc. However, we may share certain information with providers involved in the operation of our site and service, only to the extent necessary to provide those services, such as e-commerce platforms, payment gateways, logistics and shipping operators, and email marketing or analytics tools. We may also disclose information when required by law or when necessary to exercise or defend our rights.

6. Cookies and Browsing

Our site may use cookies and similar technologies to remember preferences, understand how users navigate, measure traffic, and improve the user experience.

Cookies do not give us automatic access to sensitive personal information. You can configure your browser to reject or delete cookies, although this may affect some site functions. 

7. Emails and Commercial Communications

If you subscribe to our newsletter or agree to receive communications, we may send you information about Noroc products, launches, content, and news.

You can stop receiving these communications at any time by using the unsubscribe link included in the emails or by writing to us directly. 

8. Third-Party Sites and Services

Our site may contain links to other websites or integrations with third-party services. Once you leave our site or interact with an external platform, that relationship is governed by the privacy policies of that third party, not by Noroc's. 

9. User Rights

In accordance with applicable regulations in Chile, you can request information about your personal data and request its correction, update, modification, or deletion when appropriate.

To exercise these rights or make privacy inquiries, you can write to us here or at contacto@norocwear.com. 

10. Minimum Age

This site is not intended for minors who do not have authorization from their parents or legal guardians to make purchases or provide personal data.

11. Changes to This Policy

Noroc may update this Privacy Policy when necessary to reflect legal, operational, or technological changes. Any modification will be effective upon its publication on the site.

12. Contact

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal data, you can write to us here or at contacto@norocwear.com